Elvis Ntada

I’m Elvis Ntada, a Business Marketing student at George Brown College with a strong passion for sales, marketing, and customer relationship management.

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Student at George Brown College | B2B Marketing and Sales | CRM enthusiast | Digital Marketing

“Open to Networking & Opportunities”

B2B Marketing and Sales

Through both academic and real-world experience, I’ve developed strong expertise in B2B marketing, with the ability to create strategic approaches that connect businesses with the right audiences and build lasting client relationships

CRM enthusiast

Passionate CRM enthusiast dedicated to enhancing customer relationships through innovative strategies and smart technology.

Digital Marketing

Helping brands grow online through strategic SEO, social media, content marketing, and targeted advertising to boost engagement, leads, and sales.

Business Marketing student at George Brown College with a passion for marketing and customer relationship management. Skilled in coordinating and executing marketing initiatives through academic knowledge and hands-on experience. Proven ability to support brand campaigns, contribute to audience engagement strategies and leverage digital tools to enhance customer satisfaction and marketing performance.

Growing up in a business-oriented family, I was naturally drawn to the art of delivering value and building trust skills that are now central to how I work. Whether it’s through clear communication, tailored service, or creative problem-solving, I thrive on creating meaningful connections with customers and helping teams exceed expectations.

I pride myself on bringing energy, adaptability, and a people-first mindset to every environment I step into. I enjoy being part of teams where collaboration meets ambition, and where each interaction is an opportunity to leave a lasting impression.

Outside the classroom, I’m all about movement and experience. You’ll often find me at the gym, discovering new places, or chasing adrenaline whether through skydiving or motorcycle rides. These adventures fuel my love for learning, growth, and taking on new challenges head-first.

Elvis Ntada

I’m always open to meeting like-minded individuals, exploring professional opportunities, and continuing to grow in the ever-evolving world of business and marketing. Let’s connect!

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my skills and experience

Professional Experience

Sept 2022 – Jan 2023

Guest Service Agent

Best Western Plus – Brandon, MB

• Handled 30+ guest inquiries and complaints daily, delivering prompt, courteous service in person andover the phone.
• Resolved most issues on first contact, contributing to high guest satisfaction and increased repeatvisits.
• Assisted with troubleshooting hotel systems (e.g., front desk computers, printers, and bookingsoftware), ensuring operational efficiency.
• Processed payments with 99% accuracy, including cash, credit, and debit, while adhering to securityprotocols.
• Collaborated with team to promote loyalty programs and enhance customer satisfaction.

Mar 2021 – Sept 2021

Customer Service Representative

Clickers Travels International – Nigeria

• Supported clients with technical product inquiries, resolving over 150 customer issues during the internship period.
• Assisted in managing CRM data entry and tracking customer engagement, helping improve response time by 15%.
• Followed up with customers post-service, contributing to a 20% increase in repeat customer interactions.
• Collaborated with the sales team to gather customer feedback and suggest service improvements.
• Gained experience in handling multi-channel support (email, phone, and walk-ins)

Jan 2015 – Dec 2017

Sales Representative

Miabet Supermarkets – Nigeria

• Assisted in executing in-store promotions that boosted product visibility and contributed to a 10% increase in weekly sales.
• Engaged customers with product recommendations based on their preferences, helping improve customer satisfaction and loyalty.
• Designed displays and implemented seasonal promotions to improve product visibility.

my Educational Qualifications

Expected Aug 2025

Ontario College Diploma

George Brown College, Toronto, ON

Business Marketing

Relevant Courses: Digital Marketing, Business Computer Applications, Professional Communication for
Marketers, Marketing Research, Business Presentation Skills, Organizational Behaviour, Microeconomics.

Apr 2023